FULFILLMENT-BY-AMAZON

The benefits of Fulfillment by Amazon

Already selling on Amazon?
New to Amazon?
165.91 PLN (excl. VAT) per month + sales fees
What is Amazon FBA?
Reduce your fulfilment costs on products priced below €20 with Low-Price FBA Rates
As a seller of lower-priced products, you can benefit from reduced FBA fulfilment fees. Eligibility is automatic, with no separate enrolment required.
Illustration of Amazon Prime Fulfillment truck delivering a package to a suburban home

Let Amazon pick, pack, and ship your orders

You sell it, we ship it. Amazon has one of the most advanced fulfilment networks in the world. With Fulfilment by Amazon (FBA) you store your products in Amazon's fulfilment centres, and we pick, pack, ship, and provide customer service for these products. Fulfilment by Amazon can help you scale your business and reach more customers.

Did you know?

Selling Partners saw sales increase by an average of 37% after moving their products to FBA in Germany, thanks to the faster delivery that customers love.
*The above figure is based on an analysis of channel-specific data from Q4 2019 to Q4 2020 (excluding Q2 2020 due to the impact of COVID-19). It is provided solely as a general reference point. It does not reflect data updated in real‐time, and is not specific to any ASIN or product category. Actual results may vary depending on a number of factors, including seasonality, selling price, and existing fulfillment solution. Amazon does not guarantee any specific results for your business through the use of FBA.

Benefits of Fulfilment by Amazon

Icon: A drawing of a delivery van in motion with a tick icon.

Your products are eligible for Amazon Prime for unlimited, fast One-Day Delivery on millions of items.

All Amazon Prime members love the free Two-Day Shipping offered on eligible orders. Products you list under Fulfilment by Amazon may also qualify for free shipping as well as receiving your desired Prime logo. This tells customers that Amazon handles packing, delivery, customer service, and returns. This has been shown to boost sales by up to 26.5%*.
*Annual Seller survey 2020
Icon: Customer service handset drawing

Customers get Amazon's trusted customer service and returns.

FBA takes this operational burden off your shoulders, leveraging Amazon’s global customer service network to manage customer inquiries, refunds, and returns on FBA orders.
  • FBA customer support: Cross-language phone/e-mail support, day and night, at no extra cost to you, besides Returns Processing Fees in certain product categories.
  • FBA returns: We will manage all customer service to do with returns, via our Online Returns Centre. Read more about FBA policies regarding Customer Returns for Orders Placed on Amazon.pl.
Icon: Drawing a graph with ascending lines

FBA makes it easier to sell across Europe

Amazon offers a range of fulfilment solutions across Europe, so you can choose the one that suits your business best. Pan-European FBA is the most popular and fastest – Amazon stores and distributes from its logistic centres throughout the EU. With European Fulfilment Network (EFN) your products are shipped from central storage in their country of origin; with Multi-Country Inventory, stock is stored and dispatched from logistic centres in the countries you specify.
By selling in Europe with the Fulfilment by Amazon programme, you can save up to 53% on FBA fees and boost sales by up to 30%. Plus, you'll benefit from faster Amazon delivery and the ability to offer your products with the Prime badge.
*Calculated as the maximum achievable savings by comparing EFN fees against domestic fulfilment fees for each size and weight tier.
Make money

It's cost-effective

In Fulfilment by Amazon, you pay on an ongoing basis – we charge for the space in the warehouse and the orders we fulfill. The cost of shipping is included in your fees, with no extra charge for Amazon Prime for unlimited, fast delivery on millions of items. Fees for Selling on Amazon and optional services may apply.
  • Small and Light FBA Program offers reduced fulfillment costs on qualified items, allowing you to pass the savings to your customers.
    Low Price FBA Program offers reduced fulfillment costs on qualified items, allowing you to pass the savings to your customers.

FBA storage and fulfilment fees

Normal fees

Storage fees

Charged for all items stored in an Amazon logistic centre based on your daily average volume of inventory measured in cubic metres.

Fulfilment fees

Charged per unit for picking and packing your orders, shipping and handling, customer service, and product returns. Use the FBA revenue calculator to estimate fees and see how to preview your fees.

Occasional fees

Aged inventory surcharge

Assessed monthly for all items stored in the Amazon logistic centre for more than 241 days. Maintaining sound inventory health can help you avoid long-term storage fees.

Removal order fees

You can have Amazon return or dispose of your inventory in a logistic centre for a per-item fee.

Returns handling fees

Charged on orders when Amazon provides a customer with free return shipping.

Unplanned Service Fees

Charged when inventory arrives at a fulfilment centre without the required preparation or labelling, resulting in the need for unplanned services.
Learn more about the cost of FBA. Use the Fulfilment by Amazon Revenue Calculator on Seller Central to estimate your FBA fees.

More information about FBA and the full set of fees for each of our services is available in the language versions listed below.
Note: Starting April 17, 2026, we will add a fuel and logistics surcharge of 1.5% to the Fulfillment by Amazon (FBA) program fees in Amazon stores in the United Kingdom, France, Germany, Italy, Spain, Poland, Sweden, the Netherlands, Ireland and Belgium. We've updated the FBA Revenue Calculator tool, Profit Verifier panel, and Estimated Fees and Economics report to include the fuel and logistics surcharge, which will help you understand how its introduction will affect your business.

Start taking advantage from the benefits of Fulfilment by Amazon

Fulfilment by Amazon (FBA) Program can help eliminate your fulfilment headaches and help you scale your business.

Step 1

Set up Fulfilment by Amazon
Create your Amazon selling account, and login to Seller Central to set up FBA.

Step 2

Create your product listings
Once you add your products to the Amazon catalogue, specify FBA inventory.

Step 3

Prepare your products
Prepare your products for safe and secure transportation to a fulfilment centre, according to Amazon packing guidelines and shipping and routing requirements.

Step 4

Ship your products to Amazon
Create your shipping plan, print Amazon shipment ID labels, and send your shipments to logistic centres. Learn more about sending inventory to Amazon.
Once Amazon receives your products at the fulfilment centres, they are available for customers to buy. Visit Seller Central Help to learn about how to manage FBA orders.
Illustration d'un homme debout à côté d'un avion Prime Air et d'un camion de livraison
TVA simplifiée

Understand how your fulfilment model affects VAT requirements

Depending on the nature of your business, you will be required to register for VAT numbers in a European country as per the regulations. Some of the factors that influence your VAT obligations are the fulfilment model and the country of inventory storage.

Inventory Management for Fulfilment by Amazon

Use the tools in your seller account to list products, create shipping plans, send in shipments, track and monitor your shipments, and remove inventory from Amazon logistic centres.

Inventory performance dashboard

Your Inventory Performance Dashboard displays your Inventory Performance Index (IPI) score, along with key influencing factors. Be sure to check your IPI score regularly—a low score could lead to overage fees and limit your ability to send more inventory.

Manage excess inventory

Optimize your inventory levels by knowing when to mark down or remove your products. Monitor detailed information about storage fees, opportunities to drive sales, and suggestions to help improve returns on your inventory.

Track inventory age

Improve sell-through rates and avoid long-term storage fees. Use Inventory Age tools to understand how much inventory you’re holding, and see how long it’s been in fulfilment centres.

Fix Stranded Inventory

Keep your listings active by including necessary pricing and condition information and resolving errors. If your inventory is in fulfilment centres without an associated active listing, it’s not available for purchase.

Restock inventory

Keep your best-selling inventory in stock with personalized restock recommendations. You can also adjust for future promotions and seasonal demand patterns. Track your inventory and supplier orders so that you’re prepared to meet product demand.

Frequently Asked Questions

Get answers to frequently asked questions about using Amazon for eCommerce.
What is Fulfillment by Amazon (FBA)?
Fulfillment by Amazon (FBA) is a service where Amazon will handle the storage, packaging and shipping of your products, customer service and returns.
After registering with FBA, you must first pack and ship your products to one of our fulfillment centers.
FBA also offers special programs for specific types of products that suit your business, such as the pan-European FBA program.
How much does FBA cost per asset?
There are different types of fees depending on the FBA services you choose:
1. Fulfillment fees charged per unit sold, including packaging, shipping, handling, customer service, and returns.
2. Monthly inventory storage fees based on inventory status at Amazon FBA fulfillment centers.

Amazon estimating tools like FBA Revenue Calculator, Fee Review Report, and Inventory Management will help you estimate FBA fees.
How to sell with Amazon FBA?
  • Business email address or Amazon customer account
  • Chargeable credit card (international credit cards are also accepted)
  • Valid passport or national ID (Identity verification protects both sellers and customers)
  • Company registration details (with VAT number if possible)
  • Phone number
  • A bank account where Amazon can send you proceeds from your sales
Next, get ready to create a list of products and add them to your Amazon catalog and determine your FBA inventory.

Afterwards, send your products to a fulfilment centre, following Amazon packing guidelines and shipping and delivery planning
What can you sell with Amazon FBA?
What you can sell with Amazon FBA depends on the brand, product, and category. Some products are available to all sellers, others require a merchant account with a professional plan.
Check the list of restricted productsand product restrictions in FBA. To sell branded products protected by copyright, trademark, or patent, you must be the legal owner of the brand or an authorized reseller.
What does “Fulfillment” mean?
The entire process of receiving, storing, picking, packing, and then shipping orders to customers, including returns or exchanges, is called fulfilment.
What is the difference between FBA and FBM?
FBA is Fulfillment by Amazon FBA and FBM is Fulfillment by Merchants. With FBA, Amazon handles the entire fulfilment process for you, whereas with FBM, the seller (you) is responsible for storing, packing, shipping, and delivering products to customers.
Are all Prime orders fulfilled by Amazon?
No, not all Prime orders can be fulfilled by Amazon.

For items that are not optimal for FBA, such as those that take a long time to rotate or the demand for them is difficult to predict.
What is FBA`s Manage Excess Inventory?
The FBA Manage Excess Inventory tool helps you track listings with surplus stock and provides the information needed to take action, along with suggestions to improve your inventory turnover efficiency. It helps evaluate product demand and costs, seller inputs, and price elasticity, while identifying issues that could affect product sales and providing solutions to clear your inventory.
What is FBA Sell-Through Rate?
The FBA Sell-Through Rate shows the number of units sold and shipped over the past 90 days, divided by the average number of units in stock at the fulfilment centre. The average number of units in stock is calculated by taking your current inventory level on a given day, as well as 30, 60, and 90 days prior.
What is the percentage of stock of products with no active offers?
The sale offer may be suspended if it was not originally created correctly or if it was deleted. In this case, the platform will start charging for the storage of merchandise that cannot be sold because the offer is inactive.

Sales performance is measured by the percentage of FBA fulfillment merchandise units that cannot be purchased from Amazon. This is called the “percentage of stock of products with no active offers.

Another metric to keep in mind is the number of stranded inventory units, which indicates the total quantity of stock without an active offer, along with the 'Fix stranded inventory'button, which displays the stranded SKUs.
What is the Replenished Inventory tool?
The Replenish Inventory tool helps you keep track of the number of products in stock. With Restock Inventory recommendations, suggested replenish quantities, and Ship by date guidance, you can seamlessly meet customer demand.
This smart optimization tool helps you predict when to replenish product inventory while taking into account variable costs, expected revenue, and future demand. Recommendations help you get the best return on your advertising investment by maintaining the right amount of advertising resources.
What is FBA excess inventory percentage?
Excess inventory percentage is the percentage of units of merchandise in stock under FBA that are in excess or guaranteed for more than 90 days of delivery.

Excess or obsolete resources have a negative impact on the Inventory Performance Index, or IPI, which is a way of resource performance measured over time.

The IPI indicator reflects how you manage your FBA inventory. The Performance Dashboard helps you find ways to increase sales, reduce costs, and track key performance metrics.
What is a stock availability indicator?
The stock availability indicator tracks how effectively you manage to keep a stock of popular goods in stock. The indicator takes into account only those goods executed by FBA that have been sold in the last 60 days. It does not include items without sales or fulfillment by the seller (i.e. products that you store, pack and ship yourself).

In Seller Central, this indicator is displayed on the inventory dashboard and updated daily. Maintaining the indicator at 90-100 percent of stocks is considered good.
Who is an FBA seller?
An Amazon FBA reseller is any e-commerce business that sells products through an Amazon store and is enrolled in the Fulfillment by Amazon (FBA) program.
For FBA sellers, Amazon handles logistics and operations, while FBA sellers are responsible for selecting their products, shipping inventory to Amazon FBA fulfillment centers, and ensuring inventory accountability.
How does Amazon FBA work in Poland?
Amazon has an extensive logistics network in Europe that enables efficient management of warehousing, delivery and customer service.

This is how Amazon FBA works in Poland:

1. You ship your products to Amazon logistics centers in Poland or in other European countries
2. Amazon stores your products in its warehouse network
3. Customers place orders on Amazon
4. Amazon picks, packs and ships orders to customers
5. Customer service and returns are handled by Amazon

With this model, you can scale your sales without having to manage logistics yourself. You can also expand your sales to other European markets using the Pan-EU FBA program, which allows you to distribute products in multiple countries from a single stock pool.
How much does Amazon FBA cost in Poland?
The cost of using Amazon FBA in Poland depends on several factors, such as the size of the product, its weight and storage time.

The main cost elements include:

1. Fulfillment fees: include picking, packing and shipping of products
2. Storage fees: charged monthly depending on the space occupied
3. Additional costs: e.g. long-term storage fees or ancillary services

Amazon storage fees may vary depending on the season and storage time of products. To better estimate potential revenue and costs, you can use tools like the FBA Revenue Calculator.

Tip: If you sell to many EU countries, check out the Pan-European FBA program, which allows you to reduce logistics costs by up to 53% for pan-European sales.

Help grow your business with FBA

Already selling on Amazon?
New to Amazon?
165.91 PLN (excl. VAT) per month + sales fees
© 2026 Amazon.com, Inc. or affiliates
Facebook logo
Twitter logo
LinkedIn logo
Tiktok logo
YouTube logo